It is important that you are confident that any personal information you provide to us is treated with the highest degree of integrity and privacy.
This document sets out our privacy commitment in respect of personal information that is received from you or on your behalf.
Greg Grant Saddlery Pty Ltd is a retailing company for saddlery and related horse products.
Personal Information held by Greg Grant Saddlery Pty Ltd may include your name, date of birth, current addresses, telephone/mobile number, e-mail address, bank account or credit card details.
Greg Grant Saddlery Pty Ltd collects personal information in a number of ways, including:
We collect and receive personal information to enable us to conduct our business and provide services to our customers.
By collecting personal information we may:
From time to time we may use your personal information to provide you with marketing information about our range of products, changes to our organisation, new products or other services being offered by us. Our usual method of contact will be via email, however we may also social media, SMS, telephone or postal mail you in certain cases. By providing us with an email address or phone number, you consent to electronic communication such as notices or reminders being sent to you via that address or number.
If you do not wish to receive any marketing information you may decline to receive such information by contacting our offices by:
Once you have told us you no longer wish to receive information about our products and services, we will not send you any further material, unless we are required by law to send such information to you.
Unless you have specifically agreed to our doing so, we will not disclose your personal information to a non-associated party for the purposes of allowing them to direct market their products or services to you.
We may disclose your personal information to organisations outside Greg Grant Saddlery Pty Ltd. The organisations to which we disclose information include:
If you advise us that you do not wish to have your personal information used or disclosed for a particular purpose, we will respect your wishes, unless this is not legally or practically possible.
It is very important that the personal information we collect from you is accurate, complete and up-to-date so that we may continue to carry on our business. Printed documents are held at our Head Office in secure facilities. We take steps to:
During the course of our relationship with you we may ask you to tell us of any changes to your personal information. You can contact us at any time to update your personal information or to tell us that the information we hold about you is inaccurate or incomplete.
The safety and security of your personal information is a priority for us. We will take all reasonable precautions to protect your personal information from loss, misuse, unauthorised access, modification or disclosure by storing it is a secure environment, using website protection measures, security restrictions on access to our company’s computer systems and allowing access only to authorised persons.
Whilst we use secure website protection measures for our websites and Apps, we cannot guarantee the security of information placed by you on social media or other websites online – you disclose that information at your own risk. Please ensure you keep any passwords or account information confidential for your privacy. If you are concerned about sending your information via the internet, please contact us by telephone or postal mail. If you become aware of a security breach, please contact us immediately.
When your personal information is no longer required for the purpose for which it was used or disclosed it will be destroyed or permanently de-identified.
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please contact our Privacy Officer by email or postal mail. We may ask you to verify your identity prior to any access or correction requests, and will take reasonable steps to correct the information we have on record about you. Greg Grant Saddlery Pty Ltd reserves the right to charge a fee for searching for and providing access to your information.
If you have any questions in relation to privacy, please contact us at:
Privacy Officer Greg Grant Saddlery Pty Ltd PO Box 3616 CALOUNDRA BC QLD 4551 Phone: 1800 777714 Fax: 07 5438 2233 Email: email@example.com