We will gladly refund your purchase if the product supplied is faulty and we are unable to repair or find a replacement. Any refund we provide will be made using the same payment method as used to purchase the goods.

If you need to return goods, please click on the below link to download our Returns Authorisation Form. Instructions are on Page 1 and the form for completion is Page 2. Please note: this needs to be done within 14 days of receipt of your goods. For any questions, email or phone 1800 777 714. Our returns policy conforms with the regulations of the Office of Fair Trading, Queensland Government.

Returns Authorisation Form

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